MOST sports officials fear: failure in performance, interpersonal conflicts, and physical harm
MOST of the retention issues stem from poor behaviour of spectators and participants
KEY: to hold spectators, participants, and officials accountable for behaviour during event
ORGANIZATIONS: in order to retain officials, organizations need to back their officials’ decisions, support their growth as an official and ensure accountability for spectators and participants
AS FELLOW OFFICIALS: we need to support other officials with up to date current and continual training, camaraderie, feedback and mentoring.
Why It's Better to Retain than Recruit (Document) - Download
